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Bridging Cultures: Insights from a Woman Expat at Hitachi Industrial Equipment Systems

As a global communications professional and an expatriate living in Japan for nearly two years, Stephanie Roberts recently had the privilege of sharing my insights with a class of 25 graduate students from the University of Southern California (USC) Dornsife Master of Science program in Applied Psychology. The students were part of the annual MAPP Global Immersion Experience trip to Japan.


This enriching experience allowed Roberts to share the work environment at Hitachi Industrial Equipment Systems, a wholly-owned subsidiary of Hitachi, Ltd. It also provided a platform to dive into the intricacies of cross-cultural communication and workplace dynamics between the United States and Japan.


Roberts' journey at Hitachi has been a transformative experience, serving as the head of global communications for Hitachi Industrial Equipment Systems. Every day presents a new opportunity for growth and learning as she leads strategic communication initiatives, navigate the nuances of Japanese corporate culture, and more. Sharing these experiences with the eager minds of the USC MAPP program was both enlightening and fulfilling.


During our session, Roberts discussed the cultural nuances that define workplace dynamics in Japan that contrast with the backdrop of American corporate culture. From hierarchical structures and the significance of etiquette to the differing ways of gaining the trust and nemawashi, the Japanese workplace operates on a unique set of principles that differ significantly from the way of the West. By drawing parallels and highlighting differences, Roberts and the students explored some of these topics and skills needed for professionals operating in today's globalized world.


One of the key takeaways from our discussion was the importance of adaptability and cultural awareness in navigating diverse work environments. As a woman expatriate, Roberts shared personal anecdotes and insights into overcoming cultural barriers and forging meaningful connections in a foreign land.


Her interaction with graduate students from the University of Southern California was a testament to the power of sharing experiences and insights across cultures. Through meaningful engagement and dialogue, we broaden our perspectives and cultivate a more inclusive and interconnected global community. Roberts looks forward to continuing this type of cultural exchange and learning journey within Hitachi and beyond.


If you're interested in learning more about Roberts' experiences as a woman expatriate and her work at Hitachi Industrial Equipment Systems, please feel free to contact her or subscribe to her blog for further updates and insights.



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